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Frequently
asked questions
A,B,C,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z
Additives.
There are none in most of our products. The only things that we sometimes
need to add (and then only in minute quantities, less than 1%), are pectin
to make the jam set and an acidity regulator such as citric acid if the
acidity levels of the finished product are too high or too low. We have
a company-wide policy of no artificial additives or preservatives.
Apricot.
We use Spanish apricot halves to make Apricot Preserve. The fruit is stoned
in Spain, packed and sent direct to Tiptree for sorting and cooking.
Apricot
& Armagnac. Apricot Preserve with fine Armagnac brandy.
Blueberry.
We use wild blueberries to give a stronger less sweet flavour.
Careline.
We have a Consumer Careline at Tiptree and the number can be found on
each jar - 01621 817313. The Careline is manned during office hours and
an answerphone operates in the evening and at weekends. Although not connected
to our main office and switchboard, most enquiries can be dealt with immediately
and those that can't are passed on to the relevant department for early
response. The most frequently asked question is "where can I get..." and
we use stockist post codes to locate the nearest
source of supply.
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Christmas
Pudding. This most traditional of English puddings is made here at
Tiptree from the highest quality ingredients including French brandy and
Tawny Marmalade. Each pudding is hand filled in an earthenware basin,
covered with a tie-on cloth and cellophane wrapped before being placed
in a rigid box ready for steaming or microwave cooking. Tiptree puddings
will taste better if steamed, be careful not to over-cook if you choose
to use a microwave oven and always refer to the manual for your particular
oven. Christmas lunch is the most important meal of the year - be sure
to finish it in style!
Christmas
Conserve. Tiptrees is the original. Made at Tiptree from fresh
fruit, the preserve has a strong and fruity flavour backed up by the smell
of cinnamon and the warmth of our own special recipe of mixed spices.
The product that we are most often asked for by consumers at county and
other food shows around the country.
Crystal.
A fine cut orange jelly marmalade.
Double
One (Orange and Tangerine). The first of a planned range of mixed
fruit marmalades, Double One combines oranges and tangerine juice with
fine cut peel to make the juiciest of Tiptree marmalades.
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Double Two (Orange and Lime). The second
in the planned range of mixed fruit marmalades, Double Two is made from
the juice of oranges and limes with no peel.
Extra jam. A European term, denoting jam
that has (with some exceptions) been made with 45g of fruit to every 100g
of jam. Unfortunately the sugar figure that has to be displayed is the
sugar content in the finished product, both added and from the fruit itself
- fruit and sugar percentages do not other than by chance total 100.
Fresh fruit. The use of fresh fruit can
make all the difference to the flavour of the finished product, although
it is not necessary to use fresh fruit in every case. Products such as
Strawberry, Little Scarlet, Victoria Plum and Greengage definitely benefit.
Fruit growing. We have a policy of growing
our own fruit wherever possible. The main advantages are that we can choose
the variety of fruit to suit our taste, we can pick the fruit at the point
where we consider it to be ideally ripe, transport times to the factory
are cut from weeks, days or hours to just a few minutes and we can use
fresh fruit when it really counts.
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Fruit picking. The fruit grown at Tiptree is picked by locals,
or by caravanners who are booked into our caravan camp for a summer break,
or by students from our International Farm Camp. In all cases the decisions
when and what to pick are made by our farm manager or by Peter Wilkin
(the chairman) himself. Picking is overseen by gangers and the fruit is
immediately taken to the factory by tractor and trailer from the surrounding
fields.
Fruit sorting. Every fruit that we use is sorted by us here at
Tiptree before cooking. We remove under and over-ripe fruit, blemishes
and any foreign matter such as straw that may have found its way into
the fruit.
GMO ingredients. Not in Tiptree products.
Jelly. Jelly is a term used for jam made from the juice of the
fruit. Red currant serves as a good example: The fruit is picked and brought
to the factory in the usual way, but then we cook it and squeeze the juice
out, to be cooked again with sugar and a gelling agent and acidity regulator,
as required.
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Lemon Curd. The descriptions Lemon Curd and Lemon Cheese mean
the same thing. Tiptree Lemon Curd is made from fresh eggs (each individually
broken with the yolk separated from the white) and dairy butter. We don't
use artificial preservatives so our Lemon Curd has a shorter shelf life
and needs to be refrigerated and eaten within three weeks of opening.
Little Scarlet Strawberry. The product for which Tiptree is best
known, secreted away during wartime (Christa Beelenberg), the choice of
secret agents (007), and unique to Tiptree. The Little Scarlet originates
from the USA and has been grown at Tiptree since 1887. The tiny berries
are usually no larger than a 1p coin (up to 20mm) and have an intensely
sweet flavour. The plants are difficult to cultivate, erratic croppers
and due to its size, the fruit takes longer to pick and sort. Wilkin &
Sons are believed to be the only commercial growers of this fruit anywhere
in the world today.
Loganberry. Our conserve is made from loganberries grown on the
Tiptree farm and picked at the peak of ripeness to produce something with
a flavour similar to blackberry, although a little sharper in taste. Loganberries
were found growing in California and brought back to England at the turn
of the century by C.J. Wilkin where they were cultivated and continue
to be grown to this day.
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Marmalade. A curiously British term, marmalade means a jam made
with citrus fruit. The term was fought over in the European Community
as other countries wanted to do away with it or change its meaning. Marmalade
contains citrus fruit (sometimes with something else like ginger or whisky)
and is usually characterised by the cut of the peel - Tiptree marmalades
are available as fine, medium or thick cut and no peel. We also make marmalades
by the jelly process (qv). Marmalade is thought to have originated in
Portugal, where quinces (marmelo) were cooked with sugar to make a preserve.
The British were the first to add the peel back to orange marmalade, to
make the preserve set instead of using apple juice, hence the British
tradition of orange marmalade. See also under individual varieties of
marmalade.
Medlar. Medlars (Mespilus germanica) grow on trees in small orchards
dotted around the Tiptree estate. The fruit has a rough brown-yellow skin,
can be as large as a Victoria Plum and has the shape of a rose hip. It
is not picked until November and is therefore the last crop for us at
Tiptree. Medlars have been grown in England for centuries now and were
common in Victorian times when well-to-do families would have a medlar
tree in the garden, pick the fruit and store it in bran, to be eaten as
a sweet at Christmas. The fruit is not ripe until the brown pulp can be
squeezed from the skin, yet the resulting jelly is a rich red colour and
has the flavour of a spiced apple - ideal for use as a jam or as a condiment
to meat.
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Mulberry. We make Mulberry Conserve from mulberries grown in
a small orchard at the back of the factory. There are less than twenty
trees now and they are well over 100 years old. Mulberry trees don't bear
fruit for the first twenty to twenty five years so the recent planting
of six new trees was seen purely as planning for the future. The size
of the trees and their brittle wood make the fruit difficult to pick and
the dark purple juice takes days to wash off the skin. The fruit is carried
over to the factory and each berry has the hard centre core cut out by
hand. Lovers of this unique conserve say that the nutty flavour is well
worth the extra effort.
Nuts.
Our strict policy of ‘no artificial preservatives or colouring’
has been extended to include ‘no nuts’. Ours is a strictly
nut-free factory so none of our products contain nuts or nut traces.
Old Times. Fine cut orange marmalade from bitter Seville oranges.
Organic. We have a range of certified organic products including
jam, honey and orange marmalade (organic reduced sugar apricot, black
currant, orange, raspberry, and strawberry), chutneys and relishes. Some
parts of the estate are farmed organically. We farm sympathetically and
have in recent years undertaken tree and hedge planting programmes on
our land. In a fascinating experiment, part of the sea defences at Tollesbury
were breeched and some of our fields flooded as part of an alternative
coastal sea defence project.
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Pectin. Where necessary, we use fruit pectin to help make jam
set. Not all Tiptree products contain it as we cook in the traditional
way and can often create a natural set without the need for this additive.
For example, Tiptree Orange Marmalade contains just oranges and sugar
- there is enough natural pectin in the peel of the oranges to make it
set just by cooking with sugar. The pectin we use is from fruit so all
of our jams and marmalades are suitable for vegetarians.
People. It's fashionable right now to talk about how important
people are. At Tiptree, they always have been. Shares in the business
are gradually being bought back and passed to the employees through a
trust. This means that the employees have a stake in the business and
are owners in a very real sense. One of the advantages (and there are
several) of being a small business is that we all know each other by name.
It's easy to get things done and communication is fast and clear.
Questions. If you have any questions that aren't answered by
these pages, you are welcome to send them to us by fax, phone or e-mail.
We are happy to try to answer questions of a technical nature to do with
fruit too. Refer to the "Contact us" section of this site for more details.
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Quince. How best to describe this strange fruit? A Quince is
a quince. A most unusual fruit, about the size and shape of a large mis-shapen
pear with yellow fluffy skin, the quince has an astringent taste that
might put anyone off from eating it raw. When cooked with sugar (either
as a conserve or a jelly), it takes on a character all of its own. Quinces
grow on trees on the Tiptree estate and are picked in the autumn.
Raspberry. There are three different raspberry jams made at Tiptree
- Sweet Tip, Tiny Tip and Seedless. Sweet Tip is made from Scottish raspberries
and is the best seller. Tiny Tip is slightly more expensive, has a higher
fruit content and is made from locally grown fruit, whilst Seedless is
simply Sweet Tip without the pips.
Sales. More than one third of sales are to overseas markets,
the strongest being Germany, USA, Japan and France. Most five star hotels
in Britain serve Tiptree, as do top airlines such as Virgin Atlantic (Upper
Class only) and the best known cruise ships. Wilkin & Sons are unique
in holding Royal Warrants for both jam and marmalade. Tiptree often crops
up in the most unexpected places - we have been told of it being on sale
in Katmandu and offered for breakfast in remote Pacific islands. Why
not tell us where you were most surprised to find it?
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Savoury Range. One of Britain's best kept secrets? Tiptree have
been making chutneys since Victorian times. Today, the range includes
Barbecue Relish, Tomato Ketchup and Hot Gooseberry Chutney, all made from
the very best ingredients. Better still, most of the range is organic
too.
Seasonality. Many
Tiptree products are made using fresh fruit. We have to guess what we’re
going to need, pick the fruit, make the jam and then store it for up to
a year. There is no doubt that the product tastes
better for it. In winter we are busy making fresh fruit marmalades; in
summer we make from the fresh fruits grown on the Tiptree estate; in between
those busy times, we make jellies, Christmas Puddings, Lemon Curd and
anything else that does not benefit from the use of fresh fruit (we have
large freeze stores at Tiptree for just that purpose).
Shelf Life. Generally speaking, three years for jam and marmalade.
As many consumers will know, jam will keep for much longer and can still
be in perfect condition even after ten years. However we should not take
chances with food and few Tiptree customers have a jar on their shelves
for long anyway.
Strawberry. The fruit that has put Tiptree on the map. In summer,
all around the village can be found fields amass with the bright colours
of pickers, bending over the rows of plants and surrounded by straw that
most assume gives the fruit its name. In fact, it is more likely that
strawberry is a derivative of straeberry, meaning that the plants spread
their runners and strayed across the fields. Straw is used to keep the
fruit clean and to help it to ripen sooner.
The strawberry is in fact a false fruit, that is to say that the seeds
are on the outside. Different varieties have different flavours and the
more recent varieties are grown for their crop yields as much as for their
flavour. Needless to say, we grow the traditional varieties but are continually
monitoring progress to see if the new flavours can be as good. Strawberries
were first grown at Tiptree because the sandy soil was of little use for
anything else. At the height of the season, several hundreds of pickers
can be found in the fields on the Tiptree estate, all helping to pick
fruit that will be made into jam within hours of being picked - fresh
from the fields.
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Tawny. This rich dark marmalade is made from Seville oranges
that are cooked with sugar and nothing else. The dark colour and spicy
flavour come from oranges that have been cooked whole, then cooked with
sugar, left to cool overnight and cooked a third time to caramelise the
sugar - a quite unique product that is well worth the extra effort in
the making.
Tea. The four varieties that make up the Tiptree tea range are
prepared and packed to our exact specifications. We use only orthodox
leaf so be sure to use freshly boiled water and to leave the tea to brew
for at least four minutes. Today's hectic life style has meant that most
of us have forgotten how to enjoy a really good cup of tea and resort
to a hastily dunked tea bag with milk to take away the bitterness - our
teas taste just as good without milk but if you must, just a dash is sufficient.
Please note too that our Earl Grey is made with China tea and real oil
of bergamot. This gives the strong aroma of bergamot but still allows
you to taste the fine tea. Tiptree Earl Grey is a tea for the confirmed
non-tea drinker!
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Three Fruits Marmalade. Oranges, lemons and grapefruits.
Tiptree. Tiptree is a village in the Essex countryside, between
the county town of Chelmsford and Britain's oldest recorded town, Colchester.
The Wilkin family have farmed here for centuries and began fruit growing
in early Victorian times. The village has a secondary school, primary
schools, shops, pubs and other facilities and is a thriving community.
London is just an hour away by road or rail, London's third airport is
25 miles distant and the port of Harwich is 40 minutes drive. Wilkin &
Sons address is simply Wilkin & Sons Limited, Tiptree, Essex.
Tiptree Marmalade. For many years the most popular in the marmalade
range, Tiptree Marmalade is made from just Seville oranges and sugar.
Whole, fresh, bitter oranges are brought to Tiptree in January and February,
from the orange groves of Seville in Spain. First they are cooked whole
and then the peel is removed by hand and cut up into medium thick strips
before adding back to cook with sugar. Compare the fruit used figure and
ingredients list (Sugar, Oranges) of this and others in the ranges to
see why Tiptree marmalades taste so much better.
Vegetarian. All Tiptree jams and marmalades are suitable for
vegetarians as are the teas, savoury range, relishes, mustard and Christmas
puddings. Lemon Curd contains eggs and butter.
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Visitors. Trade visitors are welcome to see the Tiptree factory
and farm by prior appointment. The on-site museum, jam shop and tea room
is open Monday to Saturday and seven days a week in summer. Visitors can
see how jam making has changed yet remained the same over the last century,
and afterwards choose from the full range of products that we make or
simply take afternoon cream tea with us.
Wilkin. The Wilkin family has been involved in the business right
from the very first day. The present chairman, Peter Wilkin, has a degree
in horticulture and worked on the farm before taking his place on the
board of directors. Today he still works long hours in the business (even
longer in fruit season) and his regular form of transport is a Land Rover.
Wilkin & Sons Limited. The business is now well over a hundred
years old and the family are still major shareholders. To maintain its
staunch independence, the company will one day be owned by the employees,
many of whom live in houses on the estate. Whole families can and do work
in the business and several of today's workforce are following in the
footsteps of their parents and grandparents too. The company policy is
to be best at everything it does and nothing less will do.
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