VIEW OUR COVID-19 STATEMENT

VIEW OUR COVID-19 RISK ASSESSMENT

UPDATED: 03/11/2020

COVID-19 BUSINESS UPDATE

We are living and working through unprecedented times. The Covid-19 situation is developing apace. Whilst extremely challenging, we are endeavouring to take a cautious and pragmatic approach to how we best manage the short and long term welfare of our staff, customers, and overall business. At every stage we will continue to follow the latest advice from the UK Government and Public Health England. We very much appreciate the support of all of our staff in helping us to shape our thinking and to generate practical actions to ensure we can continue to help support the effort of feeding the nation.  We have seen a significant change in demand for certain products and we are adjusting our production planning accordingly.  We will continue to adapt with balanced and appropriate measures as circumstances evolve.

 


TIPTREE TEA ROOMS TO RE-OPEN - UPDATED 26/11/2020

We are pleased to confirm that we will re-open all of our Tiptree Tea Rooms for dining and takeaway from Wednesday, 2nd December. We would love to welcome you in for a cream tea or Christmas treat.

Tiptree, Tiptree Jam Shop, Heybridge Basin, Saffron Walden, Chelmsford, Osea, Barleylands, Dedham, Cressing, Writtle, Southwold

Our opening hours are Monday-Sunday 9am - 4pm, although this may be subject to change, details of which will be posted on our website. Although we will be implementing a smaller menu, there will be something for everyone to enjoy.

We are of course adhering to government guidelines on social distancing and safety procedures instore, including limiting the number of customer's instore at any one point, implementing hand sanitising stations at entrances, installing safety shields at till points and encouraging the use of contactless payment rather than cash. If you are unable to join us then why not order a home delivery of retail items from Tiptree.com or a box of delicious cakes from tiptreecakes.com?

 


TIPTREE TEA ROOMS - UPDATED 3/11/2020

We would like to thank all our customers for their support through this challenging year.

 It is with great sadness that, following the latest government advice, we have now taken the decision to close all of our Tiptree Tea Rooms and shops from Thursday, 5th November. We believe that it is in the best interests of our staff and customers to remain closed until it is once again safe to open.

We can’t wait to welcome you back to our Tiptree Tea Rooms once we are able to. The smell of freshly baked scones will fill the air and our friendly staff will be here to greet you with a big smile and a nice cup of tea.

 


TIPTREE.COM HOME DELIVERIES

In order to try and help our customers as much as we can during these difficult times, all orders over £19.98 placed on www.tiptree.com to a UK address will now qualify for free delivery until further notice.

Home delivery orders may take up to 7 working days to arrive, not including weekends.


TIPTREE PATISSERIE HOME DELIVERY

Our bakery teams at Tiptree Patisserie are offering, whilst practicable, a home delivery service in the Essex area.

Stock availability may vary on a day to day basis.

Please call the Tiptree Patisserie team on 01376 509101 for more information or view the range of treats available for home delivery here.

 

 

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