VIEW OUR COVID-19 STATEMENT

VIEW OUR COVID-19 RISK ASSESSMENT

UPDATED: 12/04/2021

COVID-19 BUSINESS UPDATE

We are living and working through unprecedented times. The Covid-19 situation is developing apace. Whilst extremely challenging, we are endeavouring to take a cautious and pragmatic approach to how we best manage the short and long term welfare of our staff, customers, and overall business. At every stage we will continue to follow the latest advice from the UK Government and Public Health England. We very much appreciate the support of all of our staff in helping us to shape our thinking and to generate practical actions to ensure we can continue to help support the effort of feeding the nation.  We have seen a significant change in demand for certain products and we are adjusting our production planning accordingly.  We will continue to adapt with balanced and appropriate measures as circumstances evolve.

 


TIPTREE TEA ROOMS OPENING ARRANGEMENTS - UPDATED 12/04/2021

We are pleased to confirm that the Tiptree Tea Rooms and Jam Shop are all now open for OUTSIDE DINING, RETAIL, and TAKEAWAY (from Monday 12th April). We would love to welcome you in for a special Tiptree cream tea. We are currently not taking bookings at any tea room but please pop along when you can and we will seat you as soon as possible. 

Although we will be implementing a smaller menu, there will be something for everyone to enjoy.

We are of course adhering to government guidelines to help keep our staff and visitors safe. We look forward to seeing you all soon!


TIPTREE.COM HOME DELIVERIES

In order to try and help our customers as much as we can during these difficult times, all orders over £19.98 placed on www.tiptree.com to a UK address will now qualify for free delivery until further notice.

Home delivery orders may take up to 7 business days to arrive, not including weekends. During these unprecedented times we are also experiencing an equally unprecedented level of orders. We hope to return to our usual shorter lead time as soon as possible. Thank you for your patience.

Due to the current delays and issues we are experiencing with international parcel deliveries, and to avoid potential disappointment, we have regrettably had to take the decision to suspend this aspect of our service until further notice. We are very sorry to do this, and hope to be able to re-instate our international delivery service in the near future. Orders for delivery to a UK address are unaffected and we are very happy to continue to service these as normal.

Thank you for your co-operation.

 


TIPTREE PATISSERIE HOME DELIVERY

Our bakery teams at Tiptree Patisserie are offering, whilst practicable, a home delivery service in the Essex area.

Stock availability may vary on a day to day basis.

Please call the Tiptree Patisserie team on 01376 509101 for more information or view the range of treats available for home delivery here.

 

 

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