Home Delivery Service
Tea room Voucher OrdersIf your order only contains a tea room voucher, this will be despatched by Royal Mail recorded post and will usually arrive within two working days of the order being placed. A recorded ‘signed-for’ delivery fee of £1.95 is applied on voucher orders.Tea room vouchers are only redeemable across our own Tiptree Tea Rooms and are not redeemable online.
UK standard ordersAll mainland UK orders incur a standard £4.95 delivery, Scottish Highlands and Islands will be more, and additional delivery costs may apply for large orders. The majority of our orders are sent by a nominated courier company and usually arrive within 3 to 5 working days from the date of order. It may be possible that your order could be delivered by one of our own Wilkin & Sons vehicles, should this be the case you will not be provided with any email tracking information.
UK personalised ordersAll personalised items are individually hand labelled with care at Tiptree. Due to the extra time taken to prepare your jars, personalised orders may take up to 10 working days from ordering to arrive at your UK mainland address.
Overseas standard ordersFor a delivery fee estimate on overseas orders please add your preferred items into your basket, click 'View Shopping Basket', ensure you have selected the delivery country and then simply click on the 'Estimate' button.Please note: if goods are being ordered for delivery outside the UK, import duties and taxes may be incurred once the goods reach their destination for which Wilkin & Sons Ltd is not responsible for. We are unable to offer any calculations or estimates for any other charges in additional to delivery. For full terms please visit our Terms & Conditions.
Overseas personalised ordersThese are sent on an express courier service, however you will still need to allow 10-15 working days for overseas personalised orders due to the time constraints of preparing these items.
Collecting your order